Terms of Service
Effective Date: June 7th, 2026
These Terms of Service (“Terms”) govern your use of the Renu Health & Fitness website, forms, consultation requests, communications, and related services offered by Renu Health & Fitness (“Renu,” “we,” “us,” or “our”).
By using our website, submitting a form, requesting a consultation, or communicating with us, you agree to these Terms. If you do not agree, please do not use our website or submit information through our forms.
1. Use of This Website
You agree to use this website only for lawful purposes.
You agree not to:
- Interfere with or disrupt the website
- Attempt to gain unauthorized access to our systems
- Submit false, misleading, or harmful information
- Use the website in a way that violates any applicable law or regulation
We may update, modify, suspend, or discontinue any part of the website at any time without notice.
2. Consultation Requests
When you submit a consultation request, you agree to provide accurate and complete information.
Submitting a form does not guarantee acceptance into any Renu program or service. We reserve the right to determine whether our services are appropriate based on your goals, needs, health history, availability, and other relevant factors.
A free consultation is for informational and scheduling purposes. It does not create a trainer-client relationship, medical provider relationship, or any guarantee of results.
3. Health and Fitness Disclaimer
Renu Health & Fitness provides fitness coaching, strength training, mobility support, wellness education, and related services.
Our website content, forms, consultations, and communications are for general informational purposes only and are not medical advice, diagnosis, or treatment.
You should consult a licensed healthcare provider before beginning any exercise, nutrition, weight loss, or wellness program, especially if you have a medical condition, injury, pain, recent surgery, or other health concern.
Participation in fitness or wellness activities involves risk, including the risk of injury. By using our website or services, you acknowledge that you are responsible for your own health decisions and participation.
4. No Guarantee of Results
We may discuss goals such as strength, mobility, balance, weight loss, energy, confidence, and improved quality of life.
However, results vary from person to person. We do not guarantee any specific outcome, physical result, weight loss result, medical improvement, or performance improvement.
Your results may depend on many factors, including consistency, health status, nutrition, sleep, stress, medical history, and adherence to recommendations.
5. Programs, Services, and Pricing
Descriptions of Renu programs, services, schedules, and pricing may change at any time.
We reserve the right to modify, discontinue, or update any program, service, offer, or price without notice.
Specific membership, training, cancellation, billing, and refund terms may be provided separately in written agreements, invoices, or membership documents. If there is a conflict between these website Terms and a signed membership or service agreement, the signed agreement controls.
6. SMS and Text Message Communications
By providing your phone number and opting in, you consent to receive text messages from Renu Health & Fitness related to your consultation request, scheduling, appointment reminders, or service-related communication.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us directly.
Consent to receive text messages is not a condition of purchasing services.
We do not sell or share your mobile phone number or SMS consent information with third parties for their marketing or promotional purposes. For more information, please review our Privacy Policy.
7. Email Communications
By submitting your email address, you agree that we may contact you about your consultation request, scheduling, services, updates, or other Renu-related communication.
You may unsubscribe from promotional emails at any time by using the unsubscribe link, if provided, or by contacting us directly.
8. Intellectual Property
All content on this website, including text, images, graphics, logos, videos, designs, and other materials, is owned by or licensed to Renu Health & Fitness unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, display, or use our content for commercial purposes without our prior written permission.
The Renu Health & Fitness name, logo, branding, and related marks may not be used without our written consent.
9. Third-Party Links and Tools
Our website may include links to third-party websites, scheduling tools, payment processors, forms, analytics platforms, or other outside services.
We are not responsible for the content, privacy practices, policies, or actions of third-party websites or services.
Your use of third-party services may be governed by their own terms and policies.
10. Privacy
Your use of our website and forms is also governed by our Privacy Policy, which explains how we collect, use, and protect information.
You can review our Privacy Policy here:
https://renuhealthandfitness.com/privacy
11. Disclaimer of Warranties
This website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components.
We make no warranties or representations about the accuracy, completeness, reliability, or availability of website content.
12. Limitation of Liability
To the fullest extent permitted by law, Renu Health & Fitness, its owners, employees, contractors, and representatives will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website, forms, communications, or services.
Nothing in these Terms is intended to limit liability where such limitation is prohibited by law.
13. Indemnification
You agree to defend, indemnify, and hold harmless Renu Health & Fitness, its owners, employees, contractors, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, or violation of any rights of another person or entity.
14. Changes to These Terms
We may update these Terms from time to time.
When we update them, we will revise the effective date at the top of this page. Your continued use of the website after updated Terms are posted means you accept the revised Terms.
15. Dispute Resolution, Arbitration, Venue, and Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.
Before filing any lawsuit or arbitration, you and Renu Health & Fitness agree to first attempt to resolve the dispute informally. The party raising the dispute must provide written notice describing the issue and the relief requested. The parties will then have thirty (30) days to try to resolve the dispute in good faith.
If the dispute is not resolved informally, you and Renu Health & Fitness agree that any dispute, claim, or controversy arising out of or relating to these Terms, the website, consultation requests, communications, or services shall be resolved by binding arbitration, except that either party may bring an individual claim in small claims court if the claim qualifies.
The arbitration shall take place in Wake County, North Carolina, unless both parties agree otherwise in writing. The arbitration shall be conducted on an individual basis and not as a class action, collective action, or representative action.
To the fullest extent permitted by law, you and Renu Health & Fitness waive the right to a jury trial and the right to participate in a class action, collective action, or representative proceeding.
Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction when necessary to protect intellectual property rights, confidential information, or other rights that may be harmed before arbitration can be completed.
For any dispute that is not subject to arbitration, or for any court action permitted under this section, you and Renu Health & Fitness agree that the exclusive venue shall be the state or federal courts located in Wake County, North Carolina, and both parties consent to personal jurisdiction in those courts.
16. Contact Us
If you have questions about these Terms, contact us at:
Renu Health & Fitness
10940 Raven Ridge Rd., Suite 116
Raleigh, North Carolina
Email: info@renuhealthandfitness.com
Phone: 919-977-1011
Website: https://renuhealthandfitness.com