Privacy Policy
 

Effective Date: June 7th 2026
 

Renu Health & Fitness (“Renu,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, complete a form, request a consultation, communicate with us, or use our services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
 

We may collect information you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Information you submit through forms
• Fitness goals or areas you want to improve
• Consultation requests
• Appointment or scheduling information
• Communication preferences

We may also collect basic technical information automatically when you visit our website, such as:

• Browser type
• Device type
• IP address
• Pages visited
• Website usage activity
• Cookies or similar tracking information

• Respond to your consultation request
• Contact you about scheduling
• Communicate with you by phone, email, or text message
• Provide information about Renu Health & Fitness services
• Improve our website, marketing, and client experience
• Maintain internal records
• Comply with legal, regulatory, or business obligations
• Protect the security and integrity of our website and business

We do not sell your personal information.
 

When you opt in to receive text messages from Renu Health & Fitness, we collect your mobile phone number and consent preferences.
 

We may use text messaging to:
 

• Respond to your consultation request
• Help schedule or confirm appointments
• Follow up on your inquiry
• Provide service-related communication

Message frequency may vary. Message and data rates may apply.
 

You may opt out of receiving text messages at any time by replying STOP to any text message from us. For help, reply HELP or contact us directly.
 

Your mobile phone number and SMS consent information will not be sold, rented, or shared with third parties for their marketing or promotional purposes.
 

We may share your phone number with service providers that help us send text messages or manage communications, but only as needed for them to provide services on our behalf.
 

If you provide your email address, we may email you about your consultation request, scheduling, services, updates, or other information related to Renu Health & Fitness.
 

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email or contacting us directly.
 

Our website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use our website and to improve our marketing.

These tools may help us:

• Measure website traffic
• Understand which pages people visit
• Improve website performance
• Track advertising performance
• Show relevant ads to people who have visited our website

You can adjust your browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled.
 

We may share information with trusted third-party service providers that help us operate our business, such as:

• Website hosting providers
• Customer relationship management platforms
• Email and text messaging platforms
• Scheduling tools
• Payment processors, if applicable
• Analytics and advertising platforms
• Cloud storage providers
• Professional advisors, such as legal or accounting support

These providers are only allowed to use your information as needed to provide services to us.
 

You may choose to provide information about your fitness goals, injury history, mobility concerns, pain, stiffness, or other wellness-related issues.

We use this information to better understand your goals and determine whether our services may be a good fit.

Renu Health & Fitness does not provide medical diagnosis or medical treatment through this website. Information submitted through our website or forms should not be considered medical advice. For medical concerns, you should consult a licensed healthcare provider.
 

We use reasonable administrative, technical, and organizational safeguards to protect the information we collect.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.
 

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to inquiries
• Providing services
• Maintaining business records
• Complying with legal obligations
• Resolving disputes
• Enforcing agreements

When information is no longer needed, we may delete, anonymize, or securely store it according to our business practices and legal obligations.
 

Our website and services are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.
 

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.
 

You may contact us to:

• Request access to personal information we have about you
• Request that we correct or update your information
• Request that we delete your information, subject to legal or business recordkeeping requirements
• Opt out of marketing emails
• Opt out of text messages by replying STOP

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
 

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Renu Health & Fitness
10940 Raven Ridge Rd., Suite 116
Raleigh, North Carolina 27614
Email: info@renuhealthandfitness.com
Phone: 919-977-1011
Website: https://renuhealthandfitness.com